How can I cancel my policy?

To cancel, you can write to us stating the reason and date, and making sure that you return your current certificate of Insurance or cover note. We can terminate policies verbally in some circumstances, however would still need you to return your certificate of Insurance or cover note in order for any refund to be released. The adviser will inform you of any refund, or any additional payment, due following the cancellation.

If you cannot find the answer you are looking for please use the form below to submit a question to our customer services team.

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