I've lost my certificate or cover note, what can I do?

You can request a duplicate certificate by contacting Customer Services, this will then be send by first class Royal Mail. We can offer Special Delivery at a surcharge if your documents are needed urgently. For this service you need to call our Customer Service Team. We would advise that you contact us several days in advance if you need to tax your vehicle in the near future.

If you cannot find the answer you are looking for please use the form below to submit a question to our customer services team.

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