Why do I owe money even though my policy is cancelled?

If you chose to pay by instalments, it may be that the charges made by your Insurer and us are greater than the amount you have paid so far. Insurers sometimes charge on a short-period basis, meaning that the charge is not directly proportionate to the amount of time covered on the policy.

If you cannot find the answer you are looking for please use the form below to submit a question to our customer services team.

* indicates a required field

Submit your Question

* Topic:

* Question:

* Your Name:

* Your Email:

Security Code

*Enter the letters